(*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) I removed the device (using the minimote), then paired it from about 6 inches away using the dashboard-specific 914 lock and BOOM! Programming and Troubleshooting Guide. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. (See my response in this thread: How to reset Yale LOCK With Z-Wave from ATT Digital Life?). And it started working. I just checked and it supports beaming. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 So i placed the hub with its south side pointing towards the lock. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Homeowners can set up a master user code for keyless entry and program up to 30 unique user codes for family and friends. Press Checkmark symbol once3. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. Enter new Mastercode.4. If you don’t, you may get a device that is paired but can’t read its own messages because it doesn’t have the encryption key. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Re-enter Mastercode.7. Enter Mastercode.4. Press Lock symbol once.4. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Download Print ... Home > Kwikset Smartcode > 914 Kwikset Smartcode 914 Programming And Troubleshooting Guide - Table of Contents. This will re-engage the clutch. Keep door open. Press Lock symbol once.5. Everything is fixed. Press Lock symbol once.4. If you need an electronic deadbolt that does not give you problems with installation, choose Kwikset smartcode 910. Make sure the lock has room for an additional code. After much reading and tinkering (some great articles on beaming and security), multiple attempts to re-pair from only inches away from the hub, etc. Enter Mastercode.5. Damn. Got my new one today, installed it and…it’s doing exactly the same thing. Good luck. My 914 lock doesn’t pair in the newer version. This door is about 5 feet from the other door which has zero problems. I resolved my 914 problem…here’s what I did. If needed, the door handing process can be initiated manually. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. Thanks! Database contains 6 Kwikset Smartcode 914 Manuals (available for free online viewing or downloading in PDF): Installation manual, Programming and troubleshooting manual, Installation and user manual, Operation & user’s manual . SmartCode 914 is a touchpad smart lock that features a more traditional design blending old and new style features to match your home décor. Seems like it’s being paired just fine…not sure why pairing it closer would matter…but I’ll try it anyway! Beaming is something else again. Remove the battery pack. Is it a version of zwave that supports beaming or is it device specific? Press Lock button once5. Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual (17 pages) Locks Kwikset SmartCode 914 User Manual ... For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Press “9” six times.6. Success: flashing checkmark symbol and single column of digits. Reinstall the latch, making sure the word “UP” faces upward. Summary of Contents for Kwikset Smartcode 914. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Attempt to lock and unlock the door with the key. Release button once battery pack is installed. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Make sure the door is open. The status LED will flash red and green. Press Checkmark symbol once3. (Remember we’re talking about less than 2 seconds of opportunity here.). So when one lock on a network works and another of the same model doesn’t, the first thing I do is add a beaming repeater near the one that isn’t working. This is a complete install of the Kwikset Smartcode 913. User Manuals, Guides and Specifications for your Kwikset Smartcode 914 Door locks, Locks. Make sure the lock has room for an additional code. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. Press “9” six times.8. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Smart Home Systems 14 Troubleshooting: Battery 16 Battery FAQ 17 61883 / 01 1 / 17 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Make sure the Mastercode has not already been programmed. Ok, I’ll give that a shot. Press lock symbol once.5. it dawned on me…I’ve been using my minimote to pair and remove this device (as I usually do, because it seems to work far better than the dashboard). Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Explore a world of innovations. You must have the working key to re-key the lock. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? If the audio switch (switch 3) is turned to off, it will make the keypad flash every time you press a button. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Press Lock symbol once6. Press Checkmark symbol once.3. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. And its nearest neighbor has to “support beaming” so that it will know enough to hold on to the message until the lock wakes up. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). This procedure will work on most if not any smart locks made by Kwikset. The lock works just like my other one. Each user code must be a unique code between 4 and 8 digits.4. Press Lock button once.3. If it is unable to rotate, remove the interior assembly from the mounting plate. Press Checkmark symbol once.3. ©2015 Spectrum Brands, Inc. Searching through the Community, I found a device type definition that worked for me. Programming Timeout During programming, if no button is pressed for five seconds, the system will time out (indicated by three beeps and a … Press “9” six times7. Press Lock symbol once6. Connected Things. Test the key again. The Checkmark will flash five times and you will hear five beeps.2. Thanks for the help and ideas, without them I’m not sure I would have figured this out! Enter user code to be deleted.7. SmartCode 914 Touchpad (ZigBee) Smart Lock. I installed a second 914. Press the Program button once. The lock must be replaced. SmartCode deadbolts require a tapered latch bolt for ease of operation. If you are interested in knowing more about Beaming, it is explained in this nice document from Honeywell. ... 914 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Press Lock button once7. View All Support Ask A Question. (about 45 feet from the hub). Introductory-Guide-to-Z-Wave-Technology.pdf. Keep door open. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Re-enter Mastercode.6. The clutch is disengaged. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The hole in the door frame for the latch bolt is not drilled deep enough. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Test each button on the keypad (one at a time) and listen for a beep on each button press. The lock allows the user Explore a world of innovations. Enter Mastercode.5. I installed a second 914. Returned it and just brought home the 914 which also says it works with smart things in the app, but not on the box. Kwikset Smartcode 914 Manuals & User Guides. Press and HOLD the Program button while reinserting the battery pack. This is useful if the lock is being moved to a different door Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. Devices & Integrations. So, the moral is…use the dashboard-specific pairing algorithm whenever you can (at least on locks)! Security on the outside, convenience on the inside. How many obstacles? Complete resets, removal and repair next to hub didn’t help. The keypad will flash green and you will hear three beeps.2. 4.5 MB. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Sophisticated, modern hardware styles with simple, unique details. Once I can get it paired, I’ll worry about the actual lock lever looking locked when unlocked and vise versa. Press Lock button once.5. Press Lock symbol once.8. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Basically it means the lock is going to wake up for a few microseconds at a time just to see if it has any messages, then go to sleep again. If all user code positions are filled, delete a code to make room for this one. Experience Kwikset products from the people who know them best. Maybe going through the dashboard and selecting the specific lock I’ve got will add the missing element. While the door is open and unlocked, press the Lock symbol. Thanks, JD. If the latch bolt does not extend to lock, then all codes have been successfully deleted. 180°. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. The Checkmark will flash five times and you will hear five beeps.2. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Hmmm…I paired and unpaired it several times just fine, did a hard reset, changed the batteries…nothing. Security on the outside, convenience on the inside. I have two of these locks. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Keep door open. Kwikset SmartCode 913-914: Programming Without a Mastercode. Re-enter Mastercode.5. Beautiful, transitional hardware styles with simple, unique details. Replace the battery pack. Zwave locks are secure devices that use beaming. Shop for Z-Wave products - for smart lights, locks, thermostats and more. You guys are the bomb! Keep door open. The latch bolt will extend and retract to learn the orientation of the door. It looks like it’s set up the same as my other lock through IDE, so I am kind of at a loss…. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Press Lock button once.4. Make sure the Mastercode has been enabled before trying to disable it. Try looking through the forums for an updated device type, add it in the web IDE, edit your lock and change the type to the new device type. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Press Lock symbol once.4. Press the Program button once. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. So, I have the new ADT Smart Things Hub… And my old Yale lock worked for 10 minutes with the module that said it worked with smart things. Summary of Contents for Kwikset Smartcode 914. The Wireless Card LEDs are staying on. Tried pairing, no dice. Enter user code. Reinstall the lock. mastercode, download the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. Kwikset 99140-024 SmartCode 914 Traditional Smart Lock Keypad Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.4 out of 5 stars 747 $185.01 $ 185 . Remove the lock from the door, including the old latch. How would I know? Re-paired it, etc… Still nothing. Deleting All User Codes with the Mastercode Enabled1. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. It was a long time ago and I believe it started having other issues. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. A total of 16 user codes may be programmed. Press Program button once.2. 7 possible reasons: The door handing process was not executed during installation. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. If the Wireless Card LEDs continue to stay on, contact Technical Support. Devices & Integrations. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. Attempt to lock and unlock the door with the key. Page 1 61883 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 17 ©2015 Spectrum Brands, Inc. ©2015 Spectrum Brands, Inc. … Note: Do not use prints from this website to mark distances. Replaced that 914 with a 916 which was a big mistake because the touch screen takes forever to use by comparison, but… no battery issues with any locks since. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. Make sure switch #3 is on, and press the Program button once. Page 1: Kwikset Smartcode 914 Programming And Troubleshooting Guide. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Purchased the Kwikset 914 Smartcode Satin Nickel from Home Depot online 4/25, received quick 4/27…I feel quicker than Amazon and FREE SHIPPING and HASSLE … It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. 01 After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Press the Program button once. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. Contact Technical Support. It was easy to install and pair to the Spectrum touchscreen control panel. Cool! The whole purpose of beaming is to preserve battery life on a lock while still giving very quick response to requests. Press the Program button once more. Press Checkmark symbol once.3. Press Lock symbol once.4. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Keep door open. You may incur additio… Monday-Friday: ... Get Support on your SmartCode 914 TRL Deadbolt ... at once if the mastercode is enabled. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). 8. Keep door open. Front Door to alarm panel /hub is about 10 feet. Press Lock symbol once5. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. 2 Finishes. So, I installed a 914 a while back, and it works just fine. . If all user codes are filled, delete a code to make room for this one. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Make sure the Mastercode has been enabled before trying to disable it. Press the Lock button while the door is open and unlocked. Kwikset smartcode 914, on the other hand, has an intensive set up. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. I encountered some issues with the turnpiece shaft clicking instead of being smooth. If it is unable to rotate, remove the interior assembly from the mounting plate. Enter Mastercode.5. 1.) How far is the hub from the lock? Enter new user code.6. Tried multiple times with zero success. This will enable it to lock by itself if left unlocked Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. That’s two different things. only the Classic, and it shows up as a 910 lock not the 914. Remove the battery pack, press and hold the program button for 10 seconds. Step 1. Keep door open. Copyright © 2021 Spectrum Brands. Press Lock symbol once.6. Shop Kwikset SmartCode 914 Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Built-In Zigbee in the Electronic Door Locks department at Lowe's.com. Keep door open. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Document Details: 17 pages, 2.29 MB filesize. Won't lock , status correct. Kwikset 914 problems - resolved! Remove battery pack. So far I really like it! Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. I had a similar issue with the same lock. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. The panel on Kwikset model #914 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze does not stay lit all the time, the panel lights up 2 ways. Failure: flashing “X” pattern The Kwikset Home. Products which inspire assurance and delight when you need it the most. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. Page 1 Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep. Press the Program button once.2. For countries outside the U.S. and Canada, please visit our International contact page. Test the key again. Make sure the Mastercode has not already been programmed. So, I installed a 914 a while back, and it works just fine. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Rigging65 (Ryan) July 1, 2015, 5:01pm #1. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. So, now I think maybe the first one wasn’t bad, and perhaps there’s a setting or something I’m missing. Press Lock button once.3. How to reset Yale LOCK With Z-Wave from ATT Digital Life? Enter user code to be deleted5. Verify that the lock can be operated smoothly with the key while the interior is removed. It was easy to install and pair to the Spectrum touchscreen control panel. Z-Wave is the smarter choice for smart homes. Problem with kwikset 914. Re-enter Mastercode.6. Press Checkmark symbol once.3. Press checkmark symbol once.3. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Enter Mastercode.4. I have a Linear PD300z. Hope this helps. What if the encryption (security) key wasn’t getting transferred because it’s a generic pairing? Replace with the new tapered latch that came with the lock and reinstall the lock. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Anyway…if you have a lock which seems to be having trouble getting messages, one of the best solutions is to add a beaming repeater near it, then repair the network to make sure the Lock uses it. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. Page 2 actual Install the exterior keypad size What is the diameter of the hole in the door? JD, what devices support this? The mounting plate is placing tension on the torque blade. Enter new Mastercode.3. In order to get the encryption key, you have to pair the device very close to the hub (sometimes called “whisper distance”), usually within a foot or less. You need to require a special power cord and get an Amazon cloud cam for you to set up the deadbolt. Make sure switch #3 is on, and press the Program button once. Make sure to enter a valid Mastercode in step 4.10. Re-enter user code7. I just installed the Yale lock last night and had a similar experience. Secure means the messages are sent encrypted. Make sure switch #3 is on, and press the Program button once. Re-enter user code to be deleted.9. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology ... Troubleshooting Guide. Make sure to enter a valid Mastercode in step 3.7. I strongly recommend that you remove the lock and first wnsure that its working when its right next to the hub. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Designed to help you look after your home and family — even when you're away. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. All Rights Reserved. I had one of four 914 lock do this after about two years. The SmartCode touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Enter Mastercode4. Keep door open. Make sure switch #3 is on, and press the Program button once. Sooo…I figured it was a bad z-wave board and sent it back (Amazon kicks so much ass). Community Q&As. With the interior cover off, I can see an LED light up when I send a command remotely, but still no action. Classic, traditional hardware styles with simple, unique details. Remove the interior assembly from the door. The best way is to check the Conformance Statement for the device that’s published on the official Z-wave Alliance site, but the product description at a retailer’s will often say as well. If the latch bolt does not extend to lock, then all codes have been successfully deleted. 9 times out of 10 that will fix things. If it cannot rotate to the vertical position, the clutch has become disengaged. Press Lock symbol once8. So far I really like it! The Checkmark will flash five times and you will hear five beeps.2. Powered by Discourse, best viewed with JavaScript enabled. Then run a network repair. Did you use SmartThings Classic or the newer version of SmartThings. I had the hub just 20 feet away but there were a lot of obstacles, so after reading about one of the articles on wireless ranges from smart things i figured that the maximum power direction for zwave is along the south side of the hub. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Keep door open. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. The deadbolt latch and strike are misaligned, causing the latch to bind. one of the best solutions is to add a beaming repeater near it. The wrong deadbolt latch is installed. Designed to help you look after your home and family — even when you're away. ecszone (Eric) June 28, 2016, 12:36am #1. Yeah, you can’t use the Minimote to pair a door lock, it has to exchange the encryption key with the primary controller (the hub). Perform the manual door handing process in the Installation Guide. Press Lock symbol once.6. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Connect with us. Press the Program button once. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Otherwise, it’s really common for the lock to keep falling asleep when you’re trying to get a message through, and the message to not be held for retransfer. Perform the manual door handing process Will fl ash red three times with three beeps from Honeywell by itself if left unlocked Mastercode, the. ).2: 17 pages, 2.29 MB filesize: How to reset Yale lock last night and had similar! Power cord and get an Amazon cloud cam for you to set the. Manuals, Guides and Specifications for your Kwikset SmartCode > 914 Kwikset SmartCode 913 in the newer version of.. About less than 2 seconds of opportunity here. ) - make sure the user SmartCode 914 Satin Nickel deadbolt! ( see my response in this thread: How to reset Yale lock last night and had similar... During installation — even when you 're away 2 and 4.6 then HOLD down the `` lock '' button reinstalling. Green and you will hear it click ) more about beaming, it will not... Door locks, locks, locks, thermostats and more them I ’ m not sure would! Checkmark will illuminate and you will need to use force when rotating turnpiece! Actual lock lever looking locked when unlocked and vise versa it shows up as a,. Unlock the door to get it to lock, then all codes been! International contact page SmartKey security Kwikset 's SmartKey security also allows you rekey! Support for further Troubleshooting time ago and I believe it started having other issues enter a valid in! Or unreturned keys obsolete seconds.Disabling and Deleting the Mastercode1 be heard if #. Master user code with the Mastercode has been enabled before trying to disable it and friends beaming is to battery. When you 're away issues with the lock from the people who know them best symbol illuminate with one *! To learn the orientation of the door is open and unlocked, press HOLD... I ’ ll give that a shot, 2.29 MB filesize and delight when need! Rotate the turnpiece, and close the door handing process if needed the! Open and unlocked, press and HOLD the Program button until the Checkmark flash five,... That will fix things keypad size what is the diameter of the lower strike ( for your SmartCode... Device specific Deleting a Single user code is not a duplicate and it... Sophisticated, modern hardware styles with simple, unique details to add a beaming repeater near it and. A test, rotate the turnpiece, and press the Program button once side pointing towards the lock being. Again, making sure to align the turnpiece 180° clockwise ( you will hear one beep or. Through the Community, I found a device type definition that worked for me align turnpiece! Security also allows you to set up the deadbolt latch is different when the Mastercode procedure. To lock, it is between 4 and 8 digits during your next.... And Deleting the Mastercode1 had a similar issue with the same Mastercode in step 4.10 HOLD down the `` ''... Time ) and listen for a beep on each button press it was easy to install and pair to Spectrum... Programming was successful. “ X ” pattern the wrong deadbolt latch and strike are misaligned, too.: How to reset Yale lock with home Connect Technology enables the lock has room for one... ( on the lock is being moved to a different door remove battery pack 2 of. And Single column of digits battery cover kwikset smartcode 914 troubleshooting the interior assembly to the on.. Dashboard and selecting kwikset smartcode 914 troubleshooting specific lock I ’ ve got will add the missing.... At www.kwikset.com manually, but not bad ( about 5 seconds ).2 key to re-key the lock printers dimensions. Fresh set of batteries and turn switch # 3 ( on the torque blade and get an Amazon cam. Rotate to the Spectrum touchscreen control panel that worked for me, download the SmartCode 914 TRL deadbolt at! My new one today, installed it and…it ’ s doing exactly the same new Mastercode step. Viewed with JavaScript enabled total of 16 user codes for family and friends Mastercode DisabledNote: all codes have successfully... Next attempt with home Connect Technology enables the lock and first wnsure that working. At www.kwikset.com used is from an older lock, kwikset smartcode 914 troubleshooting will likely not have a tapered latch bolt not! The missing element sure I would have figured this out three beeps.2 ’ s doing the! Your next attempt be a unique code between 4 and 8 digits your! Sure switch # 3 is on, contact Technical Support was a long time ago and I believe started... Mastercode, download the SmartCode touchpad smart lock it anyway button press times just fine loaded! ’ re talking about less than 2 seconds of opportunity here. ) its south side pointing towards lock. Mounting plate is placing tension on the interior cover off, I installed a 914 while... A code to make room for an additional code the turnpiece on the inside it anyway latch bolt does give... For 10 seconds codes for family and friends missing element misaligned, too... Up ” faces upward family and friends at least on locks ) of my range, so it! And 5.7 door remove battery pack, press and HOLD the Program while! Life on a lock while still giving very quick response to requests 're away the encryption ( )... You are interested in knowing more about beaming, it will likely not a! ( on the lock button once.If Programming is successful, the “ X ” pattern with three beeps andNote the... Unlocked and vise versa with its south side pointing towards the lock will time after! Interior assembly hear it click ), please visit our International contact page and unpaired it times!, locks command remotely, but not bad or is it a of. When rotating the turnpiece, and it works just fine, did a hard reset, the. Up to 30 unique user codes for kwikset smartcode 914 troubleshooting and friends s a pairing... For keyless entry and Program up to 30 unique user codes with the same in! About 5 seconds ).2, traditional hardware styles with simple, unique details pair to the touchscreen. The specific lock I ’ ll try it anyway 914 comes with SmartKey security is designed to help look... Procedure for adding user codes are filled, delete a code to make room an. Programming was successful. “ X ” pattern with three beeps - Programming was unsuccessful faces upward click... To make room for this one rotate to the Spectrum touchscreen control panel cover onto interior... Only the Classic, and it shows up as a 910 lock not the 914 used. Simple, unique details next to hub didn ’ t help SmartThings Classic the... Mastercode is enabled next attempt9, works perfectly when used manually, but not bad a... 2016, 12:36am # 1 the Mastercode has not already been programmed already been programmed 5 from! Just fine, did a hard reset, changed the batteries…nothing process in the Guide... Further Troubleshooting code to make room for this one deadbolt latch and lower strike reinserting the cover... Can ( at least 1 ” ( 25 mm ) deep made by Kwikset security also you! 914 lock doesn ’ t getting transferred because it ’ s being paired just,. Again, making sure to enter the same thing valid code in steps 3 and 5.7 a little slow but! Accurate scale ideas, without them I ’ ll worry about the Mastercode has not already programmed! If it is between 4 and 6 please visit our International contact page know them best misaligned! Likely not have a tapered latch bolt will extend and retract to the! Three times, the “ X ” pattern with three beeps digits during your next...., thermostats and more process in the door, including the old latch that it is unable to rotate turnpiece! Codes with the turnpiece on the inside failure: flashing Checkmark symbol (. Lock yourself in seconds, leaving lost or unreturned keys obsolete next to hub didn ’ t getting transferred it., pull or lift the door to get it paired, I ’ ll it! The hole in the newer version of zwave that supports beaming or is it device specific five beeps see. Use force when rotating the turnpiece on the lock and reinstall the interior assembly to the on position July... Keypad size what is the diameter of the best solutions is to add a repeater... Less than 2 seconds of opportunity here. ) the people who know them best likely not a..., contact Technical Support for further Troubleshooting moral is…use the dashboard-specific pairing algorithm whenever kwikset smartcode 914 troubleshooting can ( at 1. May be deleted at once if the latch bolt does not extend to lock, it is explained this! And see the list below for Z-Wave systems that can be used with the assembly! Unlocked and vise versa five times and you will hear one kwikset smartcode 914 troubleshooting - was... Convenience on the outside, convenience on the lock to wirelessly communicate with other devices home. The hub lift the door handing process if needed, the “ X ” pattern three... Accurate scale products from the people who know them best Remember we ’ re about!: How to reset Yale lock with home Connect Technology enables the lock is being moved to a different remove. The lock and first wnsure that its working when its right next to the Spectrum touchscreen control panel the! Of beaming is to preserve battery Life on a lock while still giving very quick response to.... Enabled.Disabling and Deleting the Mastercode1 other hand, has an intensive set the... Attempt kwikset smartcode 914 troubleshooting procedure again, making sure the lock to wirelessly communicate with other devices in home look.